Although we are encouraged to work in the office several days a week, some of our internal colleagues did not get the memo that there was a hotel reservation process in place. I was tired of going to the office, only to find someone working at the desk I reserved for the day.

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Q. My company uses a hoteling system for both desks and offices. However, it can be frustrating when colleagues from outside offices visit our office and ignore the fact that I have reserved a particular desk. When I arrived at the office, I often found someone working at the desk I reserved that morning and on the phone. Our office is very short on desks. Management wants us to come into the office three times a week, but I really dislike this hotel’s desk model and lack of etiquette guidelines and system management.

a. As hybrid workplaces become more common, so too does desk hoteling. This is called hoteling because the reservation system is similar to booking a hotel room except that the desk is reserved for a day or several hours. These hotel/hot desk reservation systems/software are usually online or accessible via mobile apps. Employees can see what’s available and what’s not, and sign up to reserve a desk or office in advance.

If people aren’t paying attention to your reservation system, you should be paying attention to that. If you have an office administrator who can put a reserved sign on the reserved desk in the online system, that’s one way for him to know that that area is reserved, and follow these etiquette guidelines for her. should not be ignored. People choose different offices and desks because they are close to other co-workers or because they need a private space. Therefore, this is not a first-come, first-served basis.

If someone is working at a reserved desk, the person who reserved it is well within their rights to say: “My colleague, if you don’t mind moving, that’s great. In the future, here’s a link to the reservation system.” If they’re on the phone, I can’t take the call right now, but , consider writing a note stating that you have reserved a desk and that you would welcome that information once the call is over. About when your desk will be available. Share with them that you used the available reservation system to make your workday more productive by securing a reserved space.

Often, the first reminder usually comes from the leader or the person operating the reservation system to remind people that there are guidelines and proper etiquette to follow related to the reservation system. Employees who have reserved desk space or offices should be aware that if the process is not followed, they are encouraged to ask someone else to vacate the space. Employees should avoid storing items in their offices, on desks, or in desk drawers so that the next employee using the space has a clean workspace.

For employees who book a space and don’t show up to use it, space managers need to find a way to prevent that space from being available in the future. With the introduction of desk hoteling systems and the reduction of available office space, all these new business etiquettes need to be followed to ensure people can be as productive as possible while using a hybrid workspace. there is. You should also provide employees with a hot desk option that allows employees who have not reserved a workspace the flexibility to choose a workspace when they arrive at the office. Today’s hybrid work environment requires a lot of creativity to provide employees with different workspace solutions to maintain productivity and eliminate employee conflict.
boston.com



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