[ad_1]
Where to track outages
According to Verizon’s website, you can check if you are affected by an outage by:
- Sign in to My Verizon
- Network notification alerts appear at the top of the screen
- If you don’t see network notification alerts, type “network outage” in chat to see the latest information.
Verizon is required to notify customers if an outage is impacting their area.
How to contact customer service
If you have any issues with Verizon, please contact Verizon Support on X (formerly Twitter).
Your company’s support account is available 24/7 and can support your mobile devices, home internet, TV, and phone.
This account is active on Twitter by responding to tweets reporting outages.
More tips to improve your internet connection
If your region is not experiencing an outage and you are still unable to connect to the server, Verizon recommends the following troubleshooting methods:
- Restart your device and check if you are in an area with no signal. Wait until you move to an area with a stronger signal and try again.
- Check if you are within the service area
- Make sure your device’s airplane mode is turned off
- Remove the case or cover from your device
- Change your Wi-Fi calling settings to cellular (if using Wi-Fi calling)
- Reset network settings (Apple only)
- Make sure you have the latest device software version installed
- Check to see if an issue has been reported in your Verizon account
- My Verizon[デバイスの概要]Verify that the line is active by visiting the page.
- Check your SIM card and make sure there are no marks or scratches on the copper plating.
[ad_2]
Source link
